Performance Management Improved

Accountability is critical to healthy relationships and organizations. As people improve in their ability to hold one another accountable, they also improve trust, efficiency, engagement, and more.

Do you want to…

  • Take responsibility for the emotions you bring to the conversation by owning your story?

  • Share tough messages in a way that invites others into the conversation?

  • Use the skills to help good performers become great?

If you said YES to the above, this is the course for you!

 For Learners

ABOUT THE COURSE


Learn through instruction, practice, and application.

LEARN HOW TO

  • Spot the performance conversations that are keeping you from what you want.

  • Learn where emotions come from and how to change them.

  • Eliminate negative stories that impede conversations and results.

  • Move from healthy dialogue to taking action and achieving results.

  • And more

INCLUDES

  • Learner Guide

  • Copy of the bestseller Influencer

  • Course completion certificate

  • Six-week ongoing learning experience

  • 2 group coaching calls with Trainer.

BASED ON THE BESTSELLER

With more than half a million copies sold, Crucial Accountability continues to improve the health of relationships, teams, and organizations worldwide.

The course teaches nine powerful skills for resolving performance problems, strengthening trust and reliability, and eliminating inconsistency. Learn to hold anyone accountable, no matter their power, position, or authority.

What you learn:

  • Identify problems contributing to poor results and struggling relationships.

  • Keep composure when feeling angry or defensive and identify what stories you may be telling yourself.

  • Be clear with yourself and others about what you really want.

  • Share strong opinions without shutting down others’ viewpoints.

  • Share strong opinions without shutting down others’ viewpoints.

  • Identify what’s contributing to the gap between expected and actual behavior.

  • Don’t lead with YOUR ideas; start by asking others for theirs.

  • Highlight natural consequences to motivate rather than using coercion.

  • Turn each accountability discussion into a course of action that leads to better outcomes.

COURSE FACILITATOR

Shivangi Walke, Master Trainer

Shivangi is a Master Trainer, Leadership Branding Coach, and the Founder of Thrive with Mentoring. She brings over 17 years of corporate leadership experience, encompassing the leadership of HR and L&D teams globally. The foundation on which she excelled across all her roles is her ability to lead and influence teams across industry sectors and seniority levels - using her skills to influence and hold crucial conversations. 

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