The Standard in Effective Communication

Words matter, what we say matters, and the way that we say it matters.

Do you want to…

  • Learn where emotions come from and how to change them?

  • Eliminate negative stories that impede conversations and results?

  • Share tough messages in a way that invites others into the conversation?

  • Take steps to rebuild safety when others get defensive?

  • Move from healthy dialogue to taking action and achieving results?

If you said YES to the above, this is the course for you!

Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. At the heart of healthy and high-performance organizations are people willing and able to hold Crucial Conversations.

Crucial Conversations® for Mastering Dialogue gives people the skills to step into a disagreement—rather than over or around it—and turn disagreement into dialogue for improved relationships and results.

 For Learners

ABOUT THE COURSE

Learn through instruction, practice, and application to develop better dialogue skills.

LEARN HOW TO

  • Resolve conflict.

  • Speak your mind truthfully and tactfully.

  • Reach alignment when stakes are high and opinions vary.

  • Navigate the most important interactions at home and work.

  • And more

INCLUDES

  • Learner Guide

  • CC Model Card

  • Copy of the bestseller Crucial Conversations

  • Course completion certificate

  • Six-week ongoing learning experience

  • 2 group coaching calls with Master Trainer, Shivangi Walke

Modes of Training

In-person Workshop

LEARNING UP CLOSE AND PERSONAL

Learning and development was born in the classroom. It’s an environment facilitators and learners trust because it works. Not only does in-person learning offer group discussion, peer support, coaching, and powerful social learning, it also offers learners a retreat from the pressure and stress of their offices, email inboxes, and to-do lists.

Live Online Workshop

VIRTUAL LEARNING. REAL RESULTS.

Research shows 86% of learners rated virtual learning “just as engaging as” or “more engaging than” in-person learning. And when it comes to results, behavior change from a virtual course was immediate. In fact, learners’ use of new skills was no different between the virtual and in-person classroom.

COURSE FACILITATOR

Shivangi Walke, Master Trainer

Shivangi is a Master Trainer, Leadership Branding Coach, and the Founder of Thrive with Mentoring. She brings over 17 years of corporate leadership experience, encompassing the leadership of HR and L&D teams globally. The foundation on which she excelled across all her roles is her ability to lead and influence teams across industry sectors and seniority levels - using her skills to influence and hold crucial conversations. 

Related Resources

 Impressions of the Training

Words used to describe the experience of participants after a 4 day intensive virtual live online Crucial Conversations training.